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#CCC;color:var(--muted);font-size:12px;cursor:pointer;padding:8px;font-family:inherit}.crm-more:hover{border-color:var(--verde);color:var(--verde)}.crm-empty{text-align:center;color:#ccc;padding:16px;font-size:13px}.chat{display:flex;height:calc(100vh - 230px);min-height:460px;background:#fff;border:1px solid var(--borda);overflow:hidden;box-shadow:0 24px 60px -30px #00382047}.chat-list{flex:0 0 340px;border-right:1px solid var(--borda);display:flex;flex-direction:column;overflow-y:auto;background:#fff}.chat-new{position:sticky;top:0;z-index:2;margin:14px;padding:12px 16px;border:none;background:var(--verde);color:#fff;font-weight:700;font-size:11px;letter-spacing:.18em;text-transform:uppercase;cursor:pointer;font-family:inherit;transition:background .2s,transform .08s}.chat-new:hover{background:var(--verde-escuro)}.chat-new:active{transform:translateY(1px)}.chat-item{display:flex;align-items:center;gap:12px;padding:13px 16px;border:none;border-left:3px solid transparent;border-bottom:1px solid #F1F0EB;background:none;cursor:pointer;text-align:left;font-family:inherit;width:100%;transition:background .15s,border-color .15s}.chat-item:hover{background:var(--bg)}.chat-item.active{background:var(--verde-claro);border-left-color:var(--verde)}.chat-avatar{width:44px;height:44px;border-radius:50%;flex-shrink:0;background:linear-gradient(140deg,var(--verde),var(--verde-escuro));color:#fff;display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:700;letter-spacing:.03em;box-shadow:0 2px 6px -1px #00382066}.chat-avatar.sm{width:40px;height:40px;font-size:14px}.chat-item-main{flex:1;min-width:0}.chat-item-top{display:flex;justify-content:space-between;align-items:baseline;gap:8px}.chat-item-name{font-size:14.5px;font-weight:600;color:var(--texto);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-item-time{font-size:11px;color:var(--muted);flex-shrink:0;font-variant-numeric:tabular-nums}.chat-item-preview{font-size:12.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:3px}.chat-unread{background:var(--verde);color:#fff;font-size:11px;font-weight:700;min-width:20px;height:20px;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 6px;flex-shrink:0}.chat-thread{flex:1;display:flex;flex-direction:column;min-width:0}.chat-placeholder{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--muted);font-size:14px;gap:12px;letter-spacing:.02em;background:radial-gradient(circle at 50% 42%,rgba(0,96,57,.05),transparent 60%)}.chat-placeholder:before{content:"💬";font-size:44px;opacity:.45}.chat-thread-head{display:flex;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--borda);background:#fff}.chat-thread-name{font-size:15px;font-weight:700;color:var(--texto);letter-spacing:.01em}.chat-thread-phone{font-size:12px;color:var(--muted);margin-top:1px;font-variant-numeric:tabular-nums}.chat-messages{flex:1;overflow-y:auto;padding:22px 26px;display:flex;flex-direction:column;gap:6px;background-color:#fbfaf6;background-image:radial-gradient(rgba(0,96,57,.05) 1px,transparent 1px);background-size:22px 22px}.chat-daysep{align-self:center;margin:12px 0 8px}.chat-daysep span{background:#00603917;color:var(--verde);font-size:11px;font-weight:600;padding:3px 12px;border-radius:12px;letter-spacing:.04em}.chat-bubble{max-width:68%;padding:9px 13px 7px;font-size:14px;line-height:1.45;box-shadow:0 1px 2px #0000000f;animation:bubbleIn .18s ease-out}@keyframes bubbleIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}.chat-bubble.in{align-self:flex-start;background:#fff;border:1px solid #ECEAE3;border-radius:3px 14px 14px}.chat-bubble.out{align-self:flex-end;background:var(--verde-claro);border:1px solid #D6E8DD;border-radius:14px 3px 14px 14px}.chat-bubble-body{color:var(--texto);white-space:pre-wrap;word-break:break-word}.chat-bubble-meta{font-size:10px;color:var(--muted);margin-top:3px;display:flex;gap:4px;justify-content:flex-end;align-items:center;font-variant-numeric:tabular-nums}.chat-tick{color:var(--verde);font-size:10px;letter-spacing:-1px}.chat-tick.pending{color:var(--muted)}.chat-empty{text-align:center;color:var(--muted);font-size:13px;padding:28px}.chat-compose{display:flex;gap:10px;padding:14px 16px;border-top:1px solid var(--borda);background:#fff;align-items:center}.chat-compose input{flex:1;padding:13px 18px;border:1px solid #D8D8D2;border-radius:24px;font-size:14px;font-family:inherit;background:var(--bg);transition:border-color .15s,background .15s}.chat-compose input:focus{outline:none;border-color:var(--verde);background:#fff}.chat-compose .btn{border-radius:24px;padding:13px 26px}.chat-compose{position:relative}.chat-emoji-btn{background:none;border:none;font-size:22px;cursor:pointer;padding:0 4px;line-height:1;transition:transform .1s;flex-shrink:0}.chat-emoji-btn:hover{transform:scale(1.15)}.chat-emoji-pop{position:absolute;bottom:64px;left:12px;z-index:6;box-shadow:0 12px 34px -6px #00000038}.chat-emoji-loading{background:#fff;border:1px solid var(--borda);padding:18px 22px;font-size:13px;color:var(--muted)}